Wins88 Casino Mobile – Customer Support

There is nothing of greater pleasure to us than to make your mobile Wins88 Casino experience a smooth and rewarding one. If you encounter any issues or are confused about something, feel free to get in touch with us via email or Live Chat.


Our friendly and helpful customer support team is on hand 24/7 to respond to your questions. Aside from queries, we welcome feedback on your Wins88 Casino Mobile experience and suggestions to make the site better for you.

To send us an email, tap Support under the Information section of the side navigation bar and select Email in the drop-down menu.

Live Chat

The quickest and most convenient way to reach out to our team of customer support experts is via Live Chat which is available 24/7. On the off chance that no customer support agent is available, you will be redirected to drop us an email.

To talk to our customer support team, tap Support under the Information section of the side navigation bar and select Live Chat.

Helpful Links

At Wins88 Casino, we try our best to provide all the necessary information that may help you along your online gaming journey.

Before contacting the customer support team regarding any issue you may face, please check the following links for answers and solutions to some of the most common issues:

Forgotten Password

Account Verification



Help us serve you better

At Wins88 Casino, we aim resolve any and every issue in the most effective and efficient manner possible. The more specific you are about your experience, the faster we can identify the problem and find the best solution so you can go back to enjoying your games in no time.

You can help us make that happen by including the following in your correspondence:

  • Your username (if you are a registered player)
  • The problem or issue – Provide as much detail as you can regarding the issue you experienced.
  • Location of occurrence – Mention the page name or URL where you encountered the particular problem.
  • When it happened – Tell us the date and time so we can check if there are other players who experienced similar issues.
  • Error message –If you came across an error within the site, take note of the error number or error message. This will help us quickly pinpoint the problem.