Wins88 Casino Customer Support

There is nothing that gives us greater pleasure than to make your Wins88 Casino experience a smooth and rewarding one. As such, we try our very best to provide all the necessary information that may help you along your online gaming journey.

Before contacting the customer support team regarding any issue you may face, please check the following links for answers and solutions to some of the most common issues.


Get in touch with us

If you encounter an issue that cannot be resolved by referring to Wins88 Casino’s FAQ section and other informative pages, feel free to get in touch with us via email or Live Chat.


Our friendly and helpful customer support team is on hand 24/7 to respond to your questions. Besides queries, we welcome feedback on your Wins88 Casino experience and suggestions to make the site better for you.

To send us an email, click on the support tab in the bottom right corner of the screen and click Email us.

Live Chat

The quickest and most convenient way to get assistance from our team of customer support experts is to reach out to us via Live Chat which is available 24/7. On the off chance that no customer support agent is available, you will be redirected and encouraged to drop us an email.

To talk to our customer support team, click on the support tab in the bottom right corner of the site and click Chat with us.


Customer support via telephone is currently not available.

Help us serve you better

At Wins88 Casino, we aim to attend to your inquiries and overcome any issue in the most effective and efficient manner possible. You can help us make that happen by including the following in your correspondence:

  • Your username (if you are a registered player)
  • The problem or issue – Provide as much detail as you can regarding the issue experienced.
  • Location of occurrence – Mention the page name or URL where you encountered the particular problem.
  • When it happened – Tell us the date and time so we can check if there are other players who experienced similar issues.
  • Error message – If you came across an error within the site, take note of the error number or error message. This will help us quickly pinpoint the problem.

The more specific you are about your experience, the faster we can identify the issue and find the best solution so you can go back to enjoying your games in no time.